PLUGIN EXTENSIONS & CUSTOM FEATURES
Resilience Assessment Platform Built With Fluent Forms
A multi-scale leadership assessment where one buyer can distribute seats to a whole team, respondents can complete it without an account, and the organisation receives scored reports.
48
PHP modules
19
Vue components
4
custom field types
21
public and admin endpoints
| Client | Research organisation (anonymised) |
|---|---|
| Challenge | Turn a validated multi-part assessment into a self-service WordPress platform with shared seats, scoring, and reports. |
| Delivery | Fluent Forms add-on, custom field types, formula engine, reporting, platform setup, launch, and ongoing maintenance. |
| Stack | WordPress, Fluent Forms Pro, Elementor, PHP, Vue, MySQL, Chart.js, SheetJS |
| Timeline | May 2024–present, delivered in three phases |
The challenge
The client’s assessment existed in paper and spreadsheet form. It combined multiple scales into an overall index, assigned respondents to ranking bands, and needed personal, organisation, and research-level reporting. One purchaser also needed to be able to buy a group of seats and share them with colleagues.
An off-the-shelf form tool could score an individual form, but it could not connect answers across forms, allocate a one-use shared seat, or generate the reporting model the research organisation needed. The client wanted to retain Fluent Forms’ familiar editor and entry management, so replacing it with a standalone application was not an acceptable trade-off.
What ScalarWP built
ScalarWP built the assessment as a Fluent Forms add-on. It introduced custom scale, score, and index field types, a cross-form formula engine, and editor-friendly tokens so administrators could manage scoring logic without code.
For participant access, we created a key-based model: a buyer receives a main key, a pool of single-use sub-keys, and a shareable link. Respondents can use a verified key and cookie-backed session rather than creating an account first. The system validates that each claimed seat belongs to its owner pool and logs any mismatch for review.
The reporting layer produces personal, organisation-level, and global research reports, with PDF and Excel export. Content that would otherwise require deployment—ranking bands, interpretation text, colours, scale order, reference lists, and email copy—is managed through admin screens within Fluent Forms.
The outcome
- Plugin version 2.7.4 shipped after three delivery phases.
- 48 PHP modules, 19 Vue components, four custom field types, three shortcodes, and 21 public/admin endpoints.
- Supports MySQL 5.7 and 8 by selecting compatible aggregation paths at runtime.
- Four custom tables support the assessment-specific data model.
- Continued product maintenance and feature delivery since launch.
What ScalarWP delivered
- A Fluent Forms add-on with custom scale, score, index, and key-checker field types.
- Cross-form calculation tools administrators can manage from the editor.
- Shareable team seats, key verification, and cookie-backed respondent identity.
- Personal, organisation, and global reports with PDF and Excel export.
- Admin controls for rankings, interpretation copy, reference data, and email templates.
Why it mattered
The research organisation gained a self-service assessment product without giving up the WordPress tools its team already knows. The custom layer holds the assessment logic; Fluent Forms remains the editable foundation. That balance makes the system flexible enough for a specialist research workflow and maintainable enough for continuous improvement.
Have a complex assessment or intake workflow?
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